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Petza User Guide

Learn How To Use Petza

Find clear answers about browsing animal profiles, using search tools, saving profiles, adding a request, reviewing your request list, and contacting Petza support.

Quick Start

Use Petza In Six Simple Steps

Follow this basic process to explore profiles and submit a responsible request.

1

Choose A Category

Select Dogs, Cats, Birds, Reptiles, or another available category from the navigation menu or home page.

2

Search Or Browse

Use the available search box and filters to narrow profiles by breed, category, location, or review estimate.

3

Review Profile Details

Open a profile to review its description, age, location, care needs, records, and availability status where provided.

4

Save Or Start A Request

Choose Save Profile to keep it for later, or select Start Request to add it to your request list.

5

Review Your Request List

Open the request list icon, compare your selected profiles, and remove any profile you no longer want reviewed.

6

Submit For Review

Continue to the request review page, provide accurate contact details, and wait for support to confirm the next steps.

Frequently Asked Questions

Petza Questions And Answers

Select a question to read the full answer.

01

Getting Started

Basic information for first-time visitors.

Petza is a profile discovery and request-review website. Visitors can browse companion animal profiles, review general care information, save profiles, add selected profiles to a request list, and submit a request for support review.

A profile appearing on the site does not automatically confirm availability, ownership, delivery, or approval.

Begin on the home page. Choose an animal category, browse profiles, or use the search section. When you find a profile that interests you, review its details, save it for later, or choose Start Request.

You can then open your request list and continue to the request review form.

No account is currently required to browse the public profile pages, search categories, save profiles in your browser, or prepare a request list.

Yes. You may browse profiles, read care guidance, compare categories, and save profiles without submitting a request.

02

Search And Browse

Find profiles by animal type, name, country, or review estimate.

Use the search section on the home page. Select an animal type, enter a breed or profile name, choose a country if needed, and select a review estimate range. Then choose Search Profiles.

Select Cat Profiles from the main navigation, mobile menu, home page category section, or search tool.

Choose Dogs or Dog Profiles from the navigation menu. You can then browse the available profile cards and use the dog page search tools where available.

Select Bird Profiles from the navigation or home page. The bird page includes profile information, care reminders, and request options.

Select Reptiles from the navigation or category section. Review enclosure, feeding, handling, and legal ownership information carefully before starting a request.

Your filters may be too specific. Try removing the country filter, choosing Any Estimate, checking the spelling of the breed, or selecting All Profiles.

Yes. The home page search tool includes a country filter. Country information is provided for profile discovery and does not guarantee that delivery or ownership is permitted in your location.

Yes. Enter a breed or profile name in the search field. Check the spelling and try a shorter phrase if no result appears.

03

Profile Details

Understand what information appears on profile pages.

Choose Review Details or Review Profile on a profile card. This may open a quick-view window or take you to a longer profile page.

A profile may include the animal's name, category, age, location, general temperament, care needs, feeding guidance, health record notes, document information, transport review notes, and availability status.

No. A displayed amount should be treated as a review estimate. Final details may depend on availability, location, documentation, care requirements, transport review, and other applicable conditions.

No. Availability must be confirmed during the request-review process. Profiles may change, be updated, or become unavailable.

Some animals may be regulated by local, national, or international rules. Legal eligibility, permits, veterinary documents, suitable facilities, transport approval, and welfare requirements may need to be reviewed.

Petza does not support illegal wildlife trade or unlawful animal ownership.

04

Saved Profiles

Keep interesting profiles for later review.

Choose Save Profile on a profile card. A confirmation message will appear, and the saved-profile count beside the heart icon will update.

Select the heart icon in the website header. This opens the Saved Profiles page.

No. Saving a profile only keeps it in your browser for later review. To submit a request, choose Start Request and continue through the request-review process.

Open Saved Profiles and select Remove Saved Profile beneath the item you no longer want to keep.

Saved profiles are stored in your browser. They may disappear if you clear browser storage, use private browsing, switch devices, change browsers, or block local storage.

05

Request List

Add, review, and remove profiles before submitting.

Find the profile you want reviewed and choose Start Request. The profile will be added to your request list, and a confirmation message will appear.

Adding a profile does not automatically confirm availability or approval.

Select the request list or cart icon in the website header. You can also choose View Request List from the request sidebar.

Yes. You may add multiple profiles and review them together before submitting your request.

Open your request list and select the remove button beside the profile. Your request count and review estimate should update automatically.

The request list may display profile, delivery-review, care, travel, tax, or compliance estimates. These figures are for review and are not a final invoice.

No. A profile is not reserved simply because it was added to your request list. Support must review the request and confirm availability.

06

Request Review Process

What happens before and after you submit.

Open your request list, review the selected profiles, and choose Continue To Request Review. Complete the form with accurate contact and location information, then submit it.

Provide your correct name, email, preferred contact method, country, and any requested profile or delivery details.

Support may review profile availability, documentation, care suitability, delivery options, location restrictions, and relevant legal requirements. Support may then contact you through the method you selected.

No. Submission means your request has been sent for review. It does not guarantee approval, availability, ownership, transport, or delivery.

Support may contact you using the email address, WhatsApp number, Signal information, or another official contact method you provided.

Contact support as soon as possible and explain which information needs to be corrected. Do not share passwords or unnecessary financial information.

07

Payments And Safety

Important reminders before making any arrangement.

No. Adding a profile is only part of the request-review process. Do not send payment merely because a profile has been selected or added to your list.

Payment instructions, if applicable, should only be provided after support has reviewed and confirmed the relevant request details.

Be cautious of unexpected payment demands, pressure to act immediately, unknown contact details, requests for passwords, or instructions that do not match the published website process.

No. Petza does not support illegal wildlife trade, unlawful ownership, unsafe transport, falsified documents, or activity that violates animal welfare requirements.

Review the Trust & Safety, Animal Welfare, Legal Compliance, Terms of Service, Shipping, Refund, and Privacy pages before continuing with a request.

08

Browser And Device Help

Answers for mobile, browser storage, and display issues.

Yes. The website is designed for mobile phones, tablets, laptops, and desktop computers. Use the menu button on smaller screens to open the navigation.

Select the moon or sun button in the website header. Your browser should remember your selection using local storage.

Refresh the page and confirm that your browser allows JavaScript and local storage. Private browsing, strict privacy settings, or browser extensions may prevent counts from being saved.

The request list is stored in the browser you used. It does not automatically transfer to another device, browser, or private browsing session.

Refresh the page, check your internet connection, confirm that JavaScript is enabled, and try another browser. If the problem continues, contact support and include the page name, button name, device type, and browser.

09

Contact And Support

Get help when the guide does not answer your question.

Open the Contact page and submit the support form, or use one of the official contact methods listed on the website.

Include the page URL, what you clicked, what you expected to happen, what actually happened, your device type, browser, and a screenshot if appropriate.

Do not include passwords, private identification numbers, or unnecessary financial information.

Support may help explain profile information, care requirements, and the request process. Medical advice should come from a qualified veterinarian, and legal ownership questions may require guidance from the relevant authority.

Yes. Contact support and clearly state the animal type or breed you are looking for. A request does not guarantee that a matching profile will be available.

Important Reminder

Requests Must Be Reviewed Before Final Arrangements

Saving a profile, adding it to your request list, or submitting a form does not automatically confirm availability, ownership, delivery, legal eligibility, or approval.

Do not send payment at the profile-selection stage. Wait for Petza support to review your request and confirm the appropriate next steps through an official contact method.

Ready To Continue?

Browse Profiles Or Contact Support

Use the category pages to explore companion animal profiles, or contact support if you still need help.