Responsible Care Comes Before Every Transaction

1. Our Animal Welfare Commitment

Petza believes that animals should be treated with care, patience, dignity, and respect. Every pet listed, requested, transported, or adopted through any pet-related process should receive proper food, clean water, safe shelter, suitable living conditions, and veterinary attention when needed.

Our platform is designed to help users discover pets responsibly. We do not support careless breeding, unsafe transport, illegal animal trade, misleading listings, neglect, cruelty, or any activity that places an animal at risk.

2. Responsible Pet Ownership

Before requesting or purchasing any animal, buyers should carefully consider whether they are ready for the responsibility. Pets require long-term care, time, financial commitment, space, training, and medical attention.

• Buyers should research the breed, species, size, temperament, feeding needs, and lifespan before making a decision.
• Buyers should make sure their home environment is safe, clean, and suitable for the animal.
• Buyers should understand the cost of feeding, grooming, vaccination, veterinary care, transport, and daily maintenance.
• Buyers should not request an animal only for impulse, status, entertainment, or unsafe purposes.

3. Health Records And Veterinary Care

Petza strongly encourages buyers to request available health records before completing any pet-related transaction. Health information helps buyers understand the animal’s condition and care needs.

• Vaccination records where applicable.
• Veterinary checkup details where available.
• Deworming or preventive care records where applicable.
• Breed, age, feeding, and care information.
• Any known medical condition, special need, allergy, or care requirement.

If health information is unavailable or unclear, buyers should ask for clarification before proceeding.

4. Seller Responsibility

Sellers or listed pet sources are expected to provide honest information about the animal. Listings should not misrepresent age, breed, health condition, location, ownership, documents, or availability.

• Animals should be kept in clean, safe, and humane conditions.
• Animals should not be separated too early from their mother where this would affect their health or development.
• Sellers should avoid pressure tactics or rushed payment demands.
• Sellers should provide updated photos, videos, or records when reasonably requested.
• Sellers should comply with all applicable local animal welfare laws.

5. Buyer Responsibility

Buyers are expected to make responsible decisions and verify important information before committing. A buyer should never rely only on a pet image or title.

• Ask questions about the animal’s age, health, feeding, behavior, and documents.
• Confirm the animal’s availability before making payment arrangements.
• Review all delivery, pickup, refund, and documentation terms.
• Make sure the animal is legal to own in your location.
• Prepare proper housing, food, and care before receiving the animal.

6. Safe Transport And Delivery

Animal transport should be handled carefully and humanely. Pets should not be transported in unsafe, overcrowded, poorly ventilated, or harmful conditions.

• Animals should have suitable travel carriers or enclosures.
• Long-distance travel should consider temperature, feeding, hydration, and rest needs.
• Buyers should confirm delivery timelines and handling conditions before transport.
• Transport should follow any applicable veterinary, airline, border, or local regulations.

Petza does not support unsafe animal shipping or delivery practices.

7. Exotic And Regulated Animals

Some animals may be restricted, regulated, or illegal to own in certain countries, states, cities, or regions. This may include exotic animals, wild animals, certain reptiles, protected species, or animals requiring special permits.

Petza does not support illegal wildlife trade. Users are responsible for understanding and following all laws that apply to the animal they are interested in.

• Buyers may need permits, licenses, or legal approval.
• Certain animals may require special housing, trained handlers, or professional care.
• Some animals may not be suitable for private ownership.
• International movement may require import/export documents, veterinary papers, and legal clearance.

Any regulated or exotic animal inquiry should be handled with extra caution and proper legal verification.

8. Prohibited Animal Welfare Practices

Petza does not support activities that may harm animals or mislead buyers. The following practices are not acceptable:

• Animal cruelty, neglect, abuse, or unsafe confinement.
• Illegal wildlife trade or sale of protected species.
• Misleading listings about breed, age, health, documents, or location.
• Unsafe transport or shipping conditions.
• Selling sick animals without clear disclosure.
• Encouraging buyers to violate animal ownership laws.
• Pressure-based transactions that prevent proper verification.

9. Reporting Welfare Concerns

If you believe a listing, seller, buyer, or transaction may involve animal cruelty, illegal trade, unsafe transport, false information, or welfare concerns, please contact Petza immediately.

Helpful details may include the animal name, listing page, screenshots, messages, seller details, payment information, or any other relevant evidence.

10. Important Notice

This Animal Welfare Policy is provided for platform guidance and responsible pet discovery. It does not replace professional veterinary advice, legal advice, or official animal welfare regulations.

Users should consult licensed veterinarians, local authorities, animal welfare organizations, or legal professionals where necessary.

11. Contact Petza

For animal welfare questions, listing concerns, or support requests, you can contact Petza through the details below.

Email: Petzastores@proton.me

WhatsApp: +1 (708) 768-3755